What's next?
Congratulations, you’ve made it! Our customer care app is now ready to use.
You now have a working customer support application using Watson Discovery, Watson Assistant, and Cloud Functions. You can now use this knowledge as a basis for your own apps using these products. We can’t wait to see what you build!
Next steps
This workshop was based off of the following code pattern: https://developer.ibm.com/patterns/enhance-customer-help-desk-with-smart-document-understanding.
Take a look and explore adding Smart Document Understanding to further enhance the queries to Discovery.
Homework
If you’d like to continue your exploration of Cloud Pak for Data, here are a few ideas:
- Setup your own Cloud Pak for Data instance
- Read and watch more developer-focused information and tutorials at IBM Developer
Related code patterns
Benefits of Cloud Pak for Data for Developers
Cloud Pak for Data (CPD) represents an all-in-one platform for all your data needs. CPD tries to eliminate silos between Architect, Data Scientist, Developer, and Data Stewards. Cloud Pak for Data helps to streamline work by creating a pipeline for collecting, organizing, analyzing, and consuming data.
For developers, this provides numerous benefits. Some of the most important highlights include:
- Data control and privacy
- Have full control over where you want to have your applications and data
- Seamless integration of all the tools you need to get your job done
